Our Services

Observability

Especially in complex IT environments, observability provides complete transparency through holistic monitoring of metrics, logs, traces, and events. This accelerates root cause analysis, reduces downtime, and enhances the user experience.

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Business Benefits of Observability

Faster Time to Market

Observability enables teams to continuously monitor code quality and performance – leading to faster iterations and greater customer satisfaction.

Lower Mean Time to Recovery (MTTR)

With end-to-end visibility into system data, issues can be diagnosed and resolved quickly – minimizing system downtime.

60% Fewer Unplanned Outages

Real-time analytics and proactive monitoring help detect and resolve issues before they lead to service disruptions.

Cross-Silo Transparency

Observability provides a unified view across technology stacks and teams – resulting in better collaboration and more efficient business operations.

Your First Step: The Free 2-Hour Bacher Systems Vision Workshop
"Digital Transformation Despite Complex IT – Powered by Observability"

Workshop-Highlights:

Inspiration and tangible business value of observability in your environment
Real-world examples from Bacher Systems customer projects
Identification of your most valuable observability use cases
trategy development and roadmap for implementation

Request your free workshop now

How we support you with observability solutions

Our services cover every stage of the value lifecycle.

Developing an overarching log management strategy based on your top-priority use cases

Setting up the initial platform (cloud, on-premises, or hybrid)

Identifying the most value-generating use cases

Onboarding and normalizing the required data

Training your team and expanding use case implementation

Our Observability Solutions at a Glance

Application Performance Monitoring (APM): Gain deep insight into cloud-native, microservice-based applications with distributed tracing and code-level transparency..
Infrastructure Monitoring: Monitor and troubleshoot across on-prem, hybrid, or multi-cloud environments – maximizing infrastructure performance through full-stack visibility.
IT Service Intelligence: AI-powered incident prediction, detection, and resolution – grouping similar alerts to reduce noise and pinpoint root causes faster.
Real User Monitoring (RUM): Track user-facing issues across the entire stack – from web browsers and mobile apps to backend services.
Synthetic Monitoring: Ensure end-to-end transparency by simulating user interactions – detecting customer-impacting issues across browsers, apps, and backend systems.
Centralized Log Management: Break down monitoring silos and enable easy root cause analysis by correlating diverse log sources. Create intuitive dashboards to visualize service health across system boundaries.

Our technology partner for Observability

Splunk offers software solutions for monitoring, analyzing, and visualizing machine data, including log management, security solutions (SIEM), IT infrastructure monitoring (IT Service Intelligence), application monitoring (APM), artificial intelligence, and machine learning. Bacher Systems is the largest Splunk partner in Austria with Elite status for sales and managed services.