Data Processing on Our Website

General

Your data has always been in safe hands with us. However, the EU-wide General Data Protection Regulation (GDPR) requires a formal framework to ensure transparency and compliance.

This information, provided in accordance with Article 13 of the GDPR, is a core part of that framework. It gives you a comprehensive overview of how personal data is processed when using our website.

This privacy policy applies to Bacher Systems EDV GmbH and the website https://www.bacher.at. Some pages may contain links to third-party websites, over which we have no control and for which we assume no responsibility or liability.

Contact for Data Protection Inquiries

Data Protection Coordinator
Elisabeth Müller
Wienerbergstr. 11/B9
A-1100 Vienna, Austria
Phone: +431 60 126-386
datenschutz@bacher.at

Your Rights

You have the right to access, rectify, delete, or restrict the processing of your personal data. You also have the right to data portability, to withdraw consent, and to object to data processing. If you believe that your data has been processed in violation of data protection law, we encourage you to contact us directly (Data Protection Coordination). You also have the right to lodge a complaint with the data protection authority. In Austria, this is the Austrian Data Protection Authority.

Website Use

You can use our website without providing personal data. However, if you use specific services listed on our website, we will collect the data required for those services.

Contacting Us

If you contact us via a form on the website or via email, we will store the data you provide for the purpose of processing your request and for any follow-up questions.

Career Platform (eRecruiter)

We use the application platform provided by eRecruiter GmbH for our recruitment process. For support purposes, eRecruiter may require access to your data.

Further information is available when entering the eRecruiter portal.

Infomails

You can subscribe to our infomails via our website or upon request. We require your email address and confirmation of your consent.

We cooperate with E Network und Internet GmbH for the distribution and analysis of our infomails. The “Mailworx” software tracks open and click behavior, including delivery time, time and duration of opening, IP address, email client used, and links clicked.

We use this data solely for distribution and to optimize the content of our infomails. We do not share this information with third parties.

You can unsubscribe at any time by clicking the unsubscribe link in any infomail or by emailing us at newsletter@bacher.at. We will immediately delete your related data from our infomail system.

Podcasts

We offer free access to podcasts on our website via the SoundCloud platform. SoundCloud uses cookies.

More information can be found at: https://soundcloud.com/pages/cookies.

Link to our Customer Service Portal

We provide a dedicated login area on our website for access to the Bacher Systems Customer Service Portal.
If you have an active support agreement, you will find comprehensive information related to your contract. Customers with an operational service agreement also gain access to additional resources in our Documentation Portal.

If you do not yet have login credentials, please contact support@bacher.at. Your data will not be shared with third parties. 

Event Registration

You may register for our events via the website. Required data includes your full name, company name, job title, email address, and phone number.

Third-Party Services and Content

Our website includes links and references to third-party content and services. By clicking on these links, you agree to the terms of the respective service provider and to the transfer of data (e.g., your IP address) to them. We make every effort to include only services that use data such as IP addresses strictly for content delivery, but we cannot influence how these providers process your data.

We use services from:

• Facebook
• LinkedIn
• Xing
• Kununu
• Google Maps
• YouTube

For more details on how your data is used, please refer to the privacy policies of these third-party providers. 

Cookies and Facebook Pixel

We use cookies solely to enhance your website experience, not for additional data collection. You may disable cookies in your browser settings. Facebook Pixel is used to measure and optimize the effectiveness of our online advertising. Disabling cookies may reduce website functionality.

Google Analytics

We use Google Analytics (Google LLC, USA) to improve the design and navigation of our website. Only anonymous data is evaluated, with no personal references. You can disable this tracking https://tools.google.com/.

Cookie Usage Overview

The processing of personal data via cookies is categorized into: 

• Essential purposes (e.g., maintaining website functionality)
• Marketing purposes (e.g., tracking click behavior)
• Statistical purposes (e.g., visitor counts)

Essential cookies are used based on our legitimate interest (Art. 6(1)(f) GDPR). Cookies for marketing and analytics purposes are used only with your consent (Art. 6(1)(a) GDPR), which we obtain via our cookie banner. You may withdraw consent at any time. Withdrawal does not affect the legality of processing prior to revocation.

Cookie Overview: